Listening Is an Attribute of the Servant-Leader
Leaders listen. We listen to find out the needs of those we lead. We also listen to learn and grow. Above all, we carefully listen to the true Leader, Who cares deeply for those we are leading.

Leaders listen. We listen to find out the needs of those we lead. We also listen to learn and grow. Above all, we carefully listen to the true Leader, Who cares deeply for those we are leading.
Empathy is not sympathy, which implies pity; rather, it is an emotion stirred by understanding a person’s situation and then identifying with it in a compassionate way.
Leaders have the responsibility to remember that their words can slice and dice, and their actions can wound the best of followers. Because humans are fallible, these kinds of wounds will happen. Whatever the leader does after the confrontation or a misspoken, hurtful word illustrates the caliber of character the leader possesses.
Caleb Bislow wrote a book about his calling. He is a farm boy from Nebraska, and went from a restless life as a Christian youth pastor in the Midwest, to quitting his job, emptying his bank account, and traveling deep into Africa.